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IT Support Engineer in London at TalentSpa

Date Posted: 11/26/2018

Job Snapshot

Job Description

IT Support Engineer

Location: London bridge

Salary: £22k - £30K Depending on Experience

Support Engineer with experience of Office 365, Windows Server, Active Directory and TCP/IP is needed for fantastic technology company going through real growth and expansion. Excellent benefits including up to 30 days holiday! Read below for more detail.

Are you ready for your next challenge?

Do you excel at customer service?

If the answer is yes then this may well be the job for you.

The company is a well-established Managed Service Provider (MSP) with a dynamic, fast growing team. The job is based from their London Bridge location.

This exciting and challenging role focuses around providing exceptional IT support to business customers. The position is mainly office based with some work on customer’s sites as required.

Salary is based on technical knowledge and previous Managed Service Provider experience. You will know what it’s like using a ticket system and looking after multiple clients.

Requirements of the IT Support Engineer:


  • An excellent telephone manner with the ability to talk to customers in plain English - breaking down technical Jargon into a language they understand
  • A minimum of one year's previous experience working on a help desk and using a ticketing system at an MSP looking after multiple clients
  • A keen interest in IT and a thirst to grow and develop your existing knowledge
  • A basic understanding of Windows Server and Active Directory
  • Fundamental TCP/IP troubleshooting skills
  • Experience with Microsoft Office 365 administration with a basic understanding of PowerShell.


  • 3 years plus MSP experience
  • Detailed understanding of Windows Server & Active Directory including deployment
  • Experience of Microsoft Office 365 deployment & migration
  • Advanced troubleshooting skills
  • Deploying & maintaining network infrastructure
  • Experience with Veeam Backup
  • Excellent knowledge of Windows Server Roles and Features (DNS, DHCP, RRAS, HyperV etc)
  • Basic Unix (FreeBSD / OpenBSD) experience

Benefits of the IT Support Engineer job:

  • Up to 30 days holiday bank holidays with our buyback scheme (20 days bank holiday minimum)
  • Workplace pension
  • Training through the job including access to appropriate course materials and related industry exams
  • Great opportunities for internal career progression

If you feel you meet the above criteria of this IT Support Engineer role then please apply now!