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Administrator in Bromsgrove at TalentSpa

Date Posted: 11/21/2018

Job Snapshot

Job Description


Location: Bromsgrove, B60 4AD

Salary: £18,500pa rising to £19,000pa after successful completion of a 3 month probationary period

Hours of Work: 37.5 hours per week, Monday to Friday

About the Company:

Based in Bromsgrove, our client works in partnership with medical device Original Equipment Manufacturers (OEMs), adapting to individual needs and requirements by offering a package tailored specifically to each customer. They offer a comprehensive service which includes the testing, calibration and repair of a wide range of medical equipment, from enteral feeding and infusion devices, to renal, patient monitoring and specialist surgical equipment. Work is carried out at their purpose-built premises or across the UK by local Field Service Engineers.

Our client now has a vacancy for an Office Administrator/Planner, where this role is to assist with engineer planning, customer service and business support activities, which includes the scheduling of field repair jobs, invoicing and the creation of statistical reports to show performance in key areas of the business.

Administrator Requirements:

  • Answering of telephones and handling of customer queries
  • Planning, booking and scheduling of jobs for Field Service Engineers
  • Raising invoices for work undertaken as required
  • Collating information and producing statistical reports for business and operational needs
  • Carrying out data entry using Excel spreadsheets
  • Supporting the senior management team as required, including the preparing of quotations, taking notes, and creating presentations
  • Providing support with the management of elements of the company quality system
  • Providing cover for the reception area, which will include meeting and greeting clients
  • Dealing with any other office duties as requested, and providing flexibility to meet varying demands

Administrator Requirements:

  • Minimum of 12 months Previous experience in a fast-paced customer-facing role
  • Strong reporting and data analysis skills
  • Good communication skills
  • Problem-solving experience
  • Highly organised with close attention to detail
  • Competent in the use of Microsoft packages including Word, Excel and PowerPoint
  • Previous experience in a planning role (Desirable)
  • Previous experience using SAP (Desirable)

Administrator Benefits:

  • 20 days per annum Bank Holidays
  • Pension Scheme
  • Quarter Bonus Scheme
  • Career Progression and Training Opportunities

If you meet the Administrator requirements and feel the role would be a good fit, then please apply today!