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Student Services Officer in Portsmouth at TalentSpa

Date Posted: 12/6/2018

Job Snapshot

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Job Description

Student Services Officer
International College Portsmouth
£21,000 Per Annum

Our client is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment.

The Student Services Officer Role
If successful, you would be joining their team, where you prepare international students from all around the world for undergraduate and postgraduate level study. You’d be joining a group of really dedicated staff here who work hard to ensure that students have the very best chance of success, whether through academic or welfare and transition support. They maintain a very friendly culture and environment for staff and students alike, and while it’s sometimes a fast-paced and busy environment, it’s hugely rewarding for the team when we see our students succeed and progress to the University, and indeed graduate a couple of years later.

Requirements for the Student Services Officer Role


  • Strong verbal and written English language communication skills
  • Excellent attention to detail
  • Effective interpersonal skills with a variety of cultural and ethnic stakeholder groups
  • Computer literacy skills inclusive of demonstrated competence with the Microsoft Office suite
  • Comfortable with spreadsheets, data analysis and numbers
  • File management and administrative skills
  • Experience in a customer services focused environment
  • Tertiary qualifications, or possess related sector qualifications/training
  • Proactive work habits
  • Proven ability as a ‘team player’
  • Proven ability to organise own workload and to cope with a variety of task demands
  • Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities
  • Creative thinking processes
  • Commitment to self-improvement


  • Experience of working in a multi-cultural and/or international environment
  • Administrative and compliance experience related to Tier 4 sponsorship duties and requirements
  • Education services industry in the UK and offshore
  • Front-line customer relationship management to multicultural clientele
  • Working knowledge of the Immigration Rules with particular specialism of Tier 4
  • Budget management
  • Experience with student orientation events
  • OSH qualifications
  • First Aid qualification
  • A second language

Applicants must be able to demonstrate that they are eligible to work in the UK on an ongoing basis. ICP is a safeguarding employer and the successful applicant will be required to undergo an enhanced DBS check.

What we offer
They offer outstanding long-term career opportunities within the UK and abroad, and is values driven and an equal opportunity employer. An attractive remuneration package will be negotiated with the successful candidate. ICP Reserves the right to fill the position by invitation.

Closing Date: 14th December 2018

If you feel you are suitable for their Student Services Officer position, please apply now.